Response protocol

Every second accounted for

Ameso eliminates uncertainty during sudden crises. Learn how our multi-sensor hardware communicates directly with certified dispatch advocates within twenty seconds.

Step-by-step

The response sequence

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02
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Sensor detection

Voice verification

Medical dispatch

Family alert

Multi-axis accelerometers measure speed and downward impact, distinguishing accidental falls from routine actions like sitting down or placing laundry.

The high-output speaker unit establishes hands-free audio immediately. Our live operator speaks clearly to confirm your condition before escalating.

If you request help or do not reply, our operator routes emergency services to your address with pre-approved entry codes and vital medical notes.

Designated contacts receive simultaneous telephone alerts and real-time status updates showing which local responder unit is en route.

Engineered reliability

Hardware built for daily life

Waterproof wearable pendant

Weighing under twenty grams, this lightweight pendant features an accidental-press barrier and operates reliably in the shower where most home slips take place.

Wall-mounted voice beacons

Auxiliary micro-speakers placed in hallways and stairwells extend hands-free two-way voice coverage throughout multi-level homes without requiring landlines.

Smart cellular base station

Equipped with dual roaming SIM cards, noise-canceling dual microphones, and an internal 48-hour lithium backup battery that stays active through regional power failures.

Human verification

Our operators never hang up until local paramedics arrive at the front door. We speak in clear, measured tones so nobody feels rushed or startled.

Sarah Jenkins, Lead Dispatch Supervisor

Questions about your home layout?

Our care team helps determine proper beacon placement and emergency contact sequences for your family.